Website: http://dostibazaar.shop
At Dosti Bazaar, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.
Returns
- You may return most new and unused items within 7 days of delivery.
- To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In its original packaging with tags, manuals, and accessories included.
- Items such as ladies bags and electronics must not show any signs of wear, damage, or tampering.
🚫 Non-returnable items include:
- Products purchased on sale or clearance.
- Items damaged due to misuse, mishandling, or customer error.
- Personal care or hygiene-related products (if applicable).
Refund
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7–14 business days.
- Refunds will be issued to your original payment method (Bank Transfer, Easypaisa, JazzCash, or Cash on Delivery).
Exchanges
- We only replace items if they are defective, damaged, or sent in error.
- If you need an exchange for the same product, please contact us within 3 days of receiving your order.
Order Cancellation
- Orders can be cancelled within 24 hours of placing the order (before shipping).
- Once your order has been shipped, it cannot be cancelled.
Shipping Costs
- Customers are responsible for return shipping costs unless the product is defective or an error was made by us.
- Shipping fees are non-refundable.
Note - Dosti Bazaar reserves the right to refuse returns or refunds if the product does not meet our return policy conditions.